On Call Controls

You can mute, hold, or end a conversation using the on-call controls that appear above the notes window.

  1. To mute a call, click the microphone icon with a dash going through it. To unmute the call, click the button again.
  2. To put a call on hold, click the pause button. To take the call off hold, click the button again.
  3. To end a call, click the red phone facing down icon.Screen_Shot_2021-12-20_at_1.56.10_PM.png


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