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  1. Contacto
  2. WhatsApp

Prerequisites and Registration

  • What are the prerequisites and registration steps for using WhatsApp?

Flows and Configuration

  • How do you set up an incoming WhatsApp flow?
  • How do you set up an outgoing WhatsApp flow?
  • How do I send an outbound WhatsApp message from the desktop app?
  • How can I set templates for WhatsApp messages?
  • Can we set a default sender ID for outbound WhatsApp messages?

General

  • What is the maximum file size that can be attached in WhatsApp chats?
  • Can an agent make a call from within a WhatsApp conversation?
  • Can I listen to a call recording after a call ends?
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